Privacy
Joe Motor Ltd
Privacy Policy
Effective date: First of October 2026
Joe Motor Ltd ("we", "our", "us"), 12647 King George Blvd, Surrey, BC V3V 3K6, respects your privacy and is committed to protecting your personal information in accordance with British Columbia's Personal Information Protection Act (PIPA).
What information we collect
- Contact information you give us directly — for example your name, phone number, and email address when you contact us by phone, text, Messenger, or through a form on our website or ads.
- Vehicle inquiry details — such as the vehicle you are interested in.
- Website usage information — such as the pages you visit on joemotor.ca.
How we use your information
We use your information to:
- Respond to your inquiries and contact you about vehicles and services you asked about.
- Arrange viewings, test drives, financing, and sales documentation.
- Improve our website and advertising.
We do not sell your personal information.
Sharing of information
We share your information only with:
- Our staff and contractors who need it to serve you (for example, financing providers or insurance partners, with your consent).
- Meta (Facebook/Instagram) when you submit a lead form — Meta's own privacy policy also applies to information you provide on their platforms.
- Law enforcement or regulators if required by law.
Facebook lead forms
If you submit a lead form through our Facebook or Instagram ads, we receive the information you provide (such as your name and phone number) and use it to contact you about our inventory. You can ask us at any time to stop contacting you.
How we protect your information
We take reasonable steps to keep your information secure, including limiting access to staff who need it.
Access and corrections
You can ask to see the personal information we hold about you, or ask us to correct it or delete it, by contacting us:
- Phone: (604) 760-4811 or (778) 896-4820
- Address: 12647 King George Blvd, Surrey, BC V3V 3K6
Changes to this policy
We may update this policy from time to time. The current version will always be posted at joemotor.ca/privacy.
